Gamification is evolving, as ever more research on motivation creates a broader reference for more purposeful, effective design. So, let’s call gamification for what it is: motivational design.
7 interesting questions and helpful answers about gamification
Gamification is not exactly a household word just yet, but awareness of the discipline is growing as more organisations get it right and experience the benefits of a human-focused solution to...
Getting going with gamification
Where are you going with gamification? Do you need to energise contact centre performance? Maybe drive sales targets? Gamification can get you there. Get off to a good start with these quick tips.